Posts tagged: Marketing

Do Your Clients Know, Like and Trust You?

Getting long-term clients in a Virtual Assistant business is very much dependent on the following 3 key elements:

  1. Clients first knowing about you
  2. Then liking you enough to work with you and also
  3. Trusting that you will be able to do the work.

This is what I call the “know, like and trust” factor.

Building a Virtual Assistant business and getting clients to fill your business has a lot to do with building solid business relationships. When you “sell” a service it usually brings a more personal dimension into your business (since you work more closely with a client) than when you purely sell a product. Thus relationships with people become a key aspect of your success. Read more »

Find Out What Your Clients Need – Don’t Run Your Business Blindly

Do you sometimes feel that you spend endless hours and loads of money marketing your services, but just never seem to get any clients from all your efforts? Are you frustrated because it feels you’re battling this uphill struggle which really takes you nowhere?

If you do, it might be that you are running your business “blindly”, because you don’t really know and understand who your ideal clients are and what they really want. As such your marketing doesn’t really “speak” to people and they just don’t understand how you can help them. So, they’re not interested in working with you. Read more »

Identifying a Target Market Can Improve Your Business

One of the biggest mistakes virtual assistants make when they’re starting out is to think anybody can use their services and everybody is in their market.

Are you making this mistake?

Although VA services can be universal and anyone in the world can use it, the question should not be if everybody CAN use your services, but if everybody WANTS to use it? And the obvious answer is no.

Let me explain and let’s take water for example. Water is a universal product. Everybody in the world NEEDS water to live. So you can pretty much argue that when you put water in a bottle and sell it in a supermarket, you will have a pretty big market, won’t you? Everybody drinks water, so anybody can buy it.

Again, the question is not if anybody CAN buy bottled water, but if everybody WANTS to buy bottled water. Read more »

The 4 Biggest Marketing Mistakes Virtual Assistants Make

To have a business that is profitable, sustainable and providing a steady stream of income, any Virtual Assistant needs a certain number of clients and income a month.

But why do so many VAs struggle to find clients and make good money in their businesses?

Is it perhaps because they make 1 or more of the 4 biggest marketing mistakes?

So, let’s look at what these mistakes are, so you can correct them if they are present in your business.
1. You are unclear about who your ideal clients are. The problem with this one is: When you are not clear who your targeted audience is, your marketing message becomes diluted. You start to speak to all sorts of different people and in the process you confuse them and yourself. Potential clients don’t really understand how you can help them, they have lots of questions about what you exactly do and because of that confusion, they don’t buy. As a result of this….

2. You spend too much time, money and effort to market your services to “tire-kickers” – people who will never buy from you.

3. You don’t have a clear marketing message. When you don’t know exactly who your ideal clients are, your marketing message does not “speak” to your potential clients.  It is difficult for them to connect to you in such a way that they understand you are their problem solver. People are quite selfish and if they can’t see how you can solve their problems, they most of the time don’t buy.

4. You’re not promoting your services continuously. The only way to eliminate the 3am “I don’t have clients sweat” is to constantly promote your business and your services. The problem is, VAs sometimes tend to hide behind their computers or only market and promote their businesses when the appointment book looks a bit empty. Then they start to wonder why their businesses are not working and why they don’t have clients consistently.

Luckily it is not too difficult to prevent these mistakes or to correct them.

To ensure a steady stream of clients and a reliable income is to know your ideal clients, then have consistent and varied marketing outreach to pull these ideal clients towards you with a clear and compelling message.

Your next steps for this week:

  • Identify who your ideal client/target market is;
  • Identify their biggest problems and challenges and create a compelling message to show how you can solve their problems;
  • Identify the best methods to get your message in front of your ideal clients;
  • Take action and spread your message.

I would love to hear your thoughts on more marketing mistakes. Just comment below.

Mass Marketing vs Target Marketing

Have you ever wondered;

“if you’ve done marketing differently from the start,

what the outcome could have been?”

Well, that thought crossed my mind this week while I was reading a bedtime story to my daughter. I was actually amazed with how I could draw a parallel between the story and how so many of us (and I speak out of experience) are marketing our businesses.

I would like to tell you the story (in a few words), so you can understand what I mean.

shotgunThe story was about a very poor little boy, who by some tragic events was the only provider for his sick mother and 2 little sisters. To ensure there was food on the table he daily went to the nearby lake and spend hours waiting with his shotgun for a flock of geese to arrive.

Having only one shot per day and hoping that one of the pellets in the shot actually kills a bird, he had to get his timing right. Unfortunately it often happened that his one shot didn’t even kill one goose and he had to go home disappointed and sad because his family didn’t have meat to eat.

Then one day while waiting at the lake a hunter passed by, spotted the boy and asked him what he was doing. After some conversation, the hunter felt very sorry for the boy and gave him his rifle and 3 bullets as well as the instructions that when he shoots his first deer with the rifle, he must take it to butcher’s stall at the market place.

The boy was too afraid to use the rifle and carefully buried it under a huge tree. Eventually his shotgun ammunition run out, and after many weeks, struggling to provide for his family, his sick mother died.

He then remembered about the rifle, the 3 bullets and the instructions from the hunter.

Well, to make a long story short, he killed a deer with the 3rd bullet and that one kill changed the boy’s life. It not only provided food for himself and his sisters, but he could also sell the access meat to the butcher at the marketplace. Through a good strategy of repeat kills and selling the meat, he eventually became quite a wealthy man.

This is just a children’s story, but it actually made me sit up and realise the truth behind it with regard to how we sometimes do our marketing:

The shotgun approach (mass marketing) vs

the rifle approach (target marketing).

As in the story above, a lot of us sometimes use the shotgun approach in marketing and hope that one of the pellets hits a client – any client.

We are also sometimes too afraid to use the rifle approach to target a specific type of client in the fear that we might lose out on a bigger audience.

We want to be…

“All Things to All People”

We’re trying to spread our marketing message to anyone and everyone that is willing to listen; we do a truckload of general advertising to the mass market in the hope that some of it will hit a target; we want to have such a wide range of services to enable us to take each and every job that comes our way; and ultimately we become a “jack of all trades and a master of none”.

But, what often happens with this type of “shotgun-mass-marketing” approach is that

  • VAs are mostly disappointed with the results they get or
  • they tend to do a lot of work that they don’t really want to do or have experience in

Eventually they reach a point where they have to do some soul searching and need to make important decisions about their ideal clients and how to reach them.

It is at this point, that they start taking a look at the “rifle approach”.

What do you want to do?  Wait for a turning point in your business, or use a rifle from the start?

I would love to hear what you think about this.

Get Out & Get Clients!

face-to-face6 Reasons why Face-to-Face Marketing can Land you Clients

With all the talk of social networking, Facebook, Twitter, blogs and having an on-line presence, I think we as VAs sometimes forget that one of the most effective ways to find new clients is to have some face-to-face interactions with people.

I often get the perception that Virtual Assistants feel, because they work “virtually” they do not need to find clients via face-to-face marketing. I also sometimes get the perception that it is easy to “hide” behind a computer because it is a safe, friendly and comfortable environment where a person do not “have” to step out of their comfort zone to talk and directly interact with people.

But here are 6 reasons why face-to-face meetings with people can help you get clients. Read more »

Choose The Right Companion

What is your reaction when your alarm goes off in the morning?  Is it …  “Oh no!!  Not now!!  I don’t want to get up.  It’s going to be another horrible day.”

or

What comes to your mind when you have to meet with a new client?  Is it … “What are the odds of me getting this job?”

or

What is your reaction when you have to do marketing?  Is it … “Why am I wasting my time it never pays off?”

Well, there is a reason why it’s going to be a horrible day, or why you are not getting the job and why marketing never pays off   and that reason is your companion!!  Read more »

Network Like the “King of Rock and Roll”

220px-ElvisPresleyAlohafromHawaii33 Years after his death, Elvis Presley is still alive.

Although he lives only in our hearts and for those old enough to have been part of his “era” in our memories, Elvis will always be the Icon of Rock and Roll!

Apart from his pure love for music Elvis was also a bibliophile.   He had always been truthful, warm and interactive with his friends and admirers and he  had the characteristics of an excellent networker.

In order to make sure you reap the full benefits of networking events, you should be able to network like the  King of Rock and Roll.

Read more »

5 Dynamic Marketing Tips

“Marketing is not an event, it is a process . . .

It has a beginning, a middle, but never an end.marketing4

You improve it, perfect it, change it, even pause it, but you never stop it completely”

You may deliver the best virtual administrative services and support in the world, but if your target market doesn’t know about you, you won’t make a dime. Why be average?  Use your own dynamic approach and make sure you end up head and shoulders above the crowd… Read more »

Love Marketing And Your Market Will Love You

Marketing is all about growth and growth normally happens through planning and action.

marketing

When you’ve found your passion, marketing will be something you “love to do” and not something you have to do.   You will look at marketing from a different perspective and it will not only become an effort to grow your own business but it will become a joint effort with your niche market to grow their business as well.

The “action” part of marketing your virtual assistant services to your passion or niche market will involve…

Read more »