Increasing your income significantly, getting more clients and enjoying a thriving business, doesn’t always require a major overhaul. Sometimes it only requires two simple things:
Clarity AND Action!
It is all about getting crystal clear on your goals and what you want from your business and your clients, and then taking action to achieve it.
A business that attracts lots of clients is a business that focuses on service excellence.
Any VA can give a service and find some clients, but a Virtual Assistant who focuses on service excellence, will have a business that prosper and will attract clients into long-term relationships.
Now the question is: what is service excellence and how can you ensure your business delivers it?
Well, service excellence is about having:
Service excellence is all about finding ways to make your clients feel good about your services, your business and themselves because they simply feel good when dealing with you.
Here are some great ways to create service excellence in your business: [Read more…]
Getting long-term clients in a Virtual Assistant business is very much dependent on the following 3 key elements:
This is what I call the “know, like and trust” factor.
Building a Virtual Assistant business and getting clients to fill your business has a lot to do with building solid business relationships. When you “sell” a service it usually brings a more personal dimension into your business (since you work more closely with a client) than when you purely sell a product. Thus relationships with people become a key aspect of your success. [Read more…]
Do you sometimes feel that you spend endless hours and loads of money marketing your services, but just never seem to get any clients from all your efforts? Are you frustrated because it feels you’re battling this uphill struggle which really takes you nowhere?
If you do, it might be that you are running your business “blindly”, because you don’t really know and understand who your ideal clients are and what they really want. As such your marketing doesn’t really “speak” to people and they just don’t understand how you can help them. So, they’re not interested in working with you. [Read more…]
One of the biggest mistakes virtual assistants make when they’re starting out is to think anybody can use their services and everybody is in their market.
Are you making this mistake?
Although VA services can be universal and anyone in the world can use it, the question should not be if everybody CAN use your services, but if everybody WANTS to use it? And the obvious answer is no.
Let me explain and let’s take water for example. Water is a universal product. Everybody in the world NEEDS water to live. So you can pretty much argue that when you put water in a bottle and sell it in a supermarket, you will have a pretty big market, won’t you? Everybody drinks water, so anybody can buy it.
Again, the question is not if anybody CAN buy bottled water, but if everybody WANTS to buy bottled water. [Read more…]